Privacy Policy

Effective Date: January 2022
Website: www.mobile-gardens.co.za
Business Name: Mobile-Gardens

1. Introduction

Welcome to Mobile-Gardens. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us online.

By using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us, place an order, or subscribe to updates, we may collect:

Your full name
Email address
Phone number
Delivery or billing address
Any additional information you voluntarily provide

b. Non-Personal Information

We may also collect non-identifiable data automatically, such as:

Your browser type and version
IP address
Pages visited and time spent on the site
Device type and operating system

This helps us improve your browsing experience and website performance.

3. How We Use Your Information

Your information may be used for the following purposes:

To process and fulfil your orders
To communicate with you about your purchases or inquiries
To send updates, offers, or newsletters (if you’ve opted in)
To improve our website, services, and customer experience
To comply with any legal obligations

We will never sell or rent your personal information to third parties.

4. How We Store and Protect Your Data

We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. Your information is stored securely and accessed only by authorised personnel for legitimate business purposes.

If you make a payment through our website, your card details are processed securely by our payment gateway provider and are not stored on our servers.

5. Sharing of Information

We may share your personal information only with trusted third parties who help us operate our business, such as:

Delivery and courier partners
Payment processors
Website hosting and maintenance providers

These third parties are required to keep your information confidential and use it only for the purposes we specify.

6. Cookies

Our website may use cookies to enhance your experience. Cookies are small text files stored on your device to help remember your preferences and improve site functionality.

You can choose to disable cookies in your browser settings, but some parts of the website may not function properly as a result.

7. Your Rights

Under South Africa’s POPIA, you have the right to:

Access and request a copy of your personal information
Ask us to correct or update inaccurate data
Request that we delete your personal information
Withdraw your consent for marketing communications

To exercise these rights, please contact us at info@mobile-gardens.co.za.

8. Third-Party Links

Our website may include links to other websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Please review it periodically to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

📧 Email: info@mobile-gardens.co.za
🌐 Website: www.mobile-gardens.co.za